Technical Services

Printer Relocation

• I need to move my machine, is this something I can do myself?

Service & Repair

• Do parts come with any warranty?
• How soon can you attend site?
• Should I consider professional servicing & repair for my wide format printer?
• How often should I have my wide format printer serviced?
• What are common issues that wide format printers face?
• Do you service all brands and models of wide format printers?
• How to request a service or repair appointment for a printer?
• What can I do if my wide format printer breaks down?
• What is the average turnaround time for wide format printer repairs?
• Do you offer warranty or post-repair support for your services?
• What is the cost of servicing or repairing a wide format printer?
• Can you provide on-site servicing?

Warranty

• Do you offer Warranties?

Training

• Where does the training take place?
• What is the limit on people you can be trained at one time?
• What machines do you offer training on?
• How long do the training sessions last?
• What does the training cover?
• How much does the training cost?
• Do you offer service and repair training?