---
title: What can I do if my wide format printer breaks down?
description: This article explains what you can do if your printer suddenly malfunctions or breaks down
---

[Skip to content](https://support.signmaster.co.uk/what-should-i-do-if-my-wide-format-printer-has-a-sudden-malfunction-or-breakdown#main-content)

English

Show submenu for translations

[Customer portal](https://myportal.signmaster.co.uk/my-portal)

[![](https://support.signmaster.co.uk/hubfs/signmaster-logo%20(1).svg)](https://www.signmaster.co.uk/)

- Signmaster Support Menu
  
  Show submenu for Signmaster Support Menu

    - [Signmaster Support Hub](https://support.signmaster.co.uk/)
    - [Hardware Support Form](https://www.signmaster.co.uk/pages/hardware-sales-support)
    - [Ink & Media Support Form](https://www.signmaster.co.uk/pages/supplies-ink-media-support)
    - [Accounts Support Form](https://www.signmaster.co.uk/pages/accounts-support)
    - [Online Complaints Form](https://www.signmaster.co.uk/pages/online-complaints-form)
    - [Technical Support Form](https://www.signmaster.co.uk/pages/choose-your-level-of-technical-support)
    - [Signmaster YouTube Channel](https://www.youtube.com/@SignmasterTechnical)

Open main navigation

Close main navigation

- Signmaster Support Menu
  
  Show submenu for Signmaster Support Menu

    - [Signmaster Support Hub](https://support.signmaster.co.uk/)
    - [Hardware Support Form](https://www.signmaster.co.uk/pages/hardware-sales-support)
    - [Ink & Media Support Form](https://www.signmaster.co.uk/pages/supplies-ink-media-support)
    - [Accounts Support Form](https://www.signmaster.co.uk/pages/accounts-support)
    - [Online Complaints Form](https://www.signmaster.co.uk/pages/online-complaints-form)
    - [Technical Support Form](https://www.signmaster.co.uk/pages/choose-your-level-of-technical-support)
    - [Signmaster YouTube Channel](https://www.youtube.com/@SignmasterTechnical)
- English
  
  Show submenu for translations
- [Customer portal](https://myportal.signmaster.co.uk/my-portal)
- [Contact us](https://www.signmaster.co.uk/pages/contact-us)

[Contact us](https://www.signmaster.co.uk/pages/contact-us)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Signmaster Support Hub](https://support.signmaster.co.uk/)
2. [Technical Services](https://support.signmaster.co.uk/technical-services)
3. [Service & Repair](https://support.signmaster.co.uk/technical-services#service-repair)

March 25, 2025

# What can I do if my wide format printer breaks down?

## This article explains what you can do if your printer suddenly malfunctions or breaks down

Don’t worry, Signmaster has you covered. Our customers benefit from a Technical Support Service. Where you can report a problem that you are experiencing  and our expert technicians will be in touch. Most cases can be solved over the phone, or via remote access but we can also visit your business for more serious issues.

Simply go onto the Technical section of our website, click on Technical Support, then complete our short form which will come direct to our helpful team who will be in touch ASAP.

- [Inks & Consumables](https://support.signmaster.co.uk/inks-consumables#main-content)

    - [Roland VG3 Inks & Consumables](https://support.signmaster.co.uk/inks-consumables#roland-vg3-inks-consumables)
    - [Roland BD-8 Inks & Consumables](https://support.signmaster.co.uk/inks-consumables#roland-bd-8-inks-consumables)
    - [Roland CO - Inks & Consumables](https://support.signmaster.co.uk/inks-consumables#roland-co-inks-consumables)
    - [Inks](https://support.signmaster.co.uk/inks-consumables#inks)
- [Support](https://support.signmaster.co.uk/support#main-content)

    - [Support Ticket Forms](https://support.signmaster.co.uk/support#support-ticket-forms)
    - [Contact Us](https://support.signmaster.co.uk/support#contact-us)
    - [Self Help](https://support.signmaster.co.uk/support#self-help)
    - [Complaints](https://support.signmaster.co.uk/support#complaints)
    - [Email](https://support.signmaster.co.uk/support#email)
- [Printer Information](https://support.signmaster.co.uk/printer-information#main-content)

    - [Roland CO - UV Flatbed](https://support.signmaster.co.uk/printer-information#roland-co-uv-flatbed)
    - [UV Desktop Printers](https://support.signmaster.co.uk/printer-information#uv-desktop-printers)
    - [Demo Info](https://support.signmaster.co.uk/printer-information#demo-info)
    - [Roland XP](https://support.signmaster.co.uk/printer-information#roland-xp)
    - [Roland BD-8 - Desktop UV printer](https://support.signmaster.co.uk/printer-information#roland-bd-8-desktop-uv-printer)
    - [Roland MO-240 UV Desktop Flatbed Printer](https://support.signmaster.co.uk/printer-information#roland-mo-240-uv-desktop-flatbed-printer)
    - [Roland VG3](https://support.signmaster.co.uk/printer-information#roland-vg3)
    - [Roland EU-1000MF - Large UV Flatbed](https://support.signmaster.co.uk/printer-information#roland-eu-1000mf-large-uv-flatbed)
    - [Large UV Flatbed Printers](https://support.signmaster.co.uk/printer-information#large-uv-flatbed-printers)
    - [General Information](https://support.signmaster.co.uk/printer-information#general-information)
- [Product Information](https://support.signmaster.co.uk/product-information#main-content)

    - [Media](https://support.signmaster.co.uk/product-information#media)
    - [How To Guides](https://support.signmaster.co.uk/product-information#how-to-guides)
    - [Demonstrations](https://support.signmaster.co.uk/product-information#demonstrations)
    - [Product Information](https://support.signmaster.co.uk/product-information#product-information)
    - [Ink](https://support.signmaster.co.uk/product-information#ink)
    - [Hardware](https://support.signmaster.co.uk/product-information#hardware)
- [Orders & Delivery](https://support.signmaster.co.uk/orders-delivery#main-content)

    - [Hardware](https://support.signmaster.co.uk/orders-delivery#hardware)
    - [Ink](https://support.signmaster.co.uk/orders-delivery#ink)
    - [Website Orders](https://support.signmaster.co.uk/orders-delivery#website-orders)
- [Applications](https://support.signmaster.co.uk/applications#main-content)

    - [Stickers](https://support.signmaster.co.uk/applications#stickers)
    - [PVC Banner](https://support.signmaster.co.uk/applications#pvc-banner)
- [Technical Support](https://support.signmaster.co.uk/technical-support#main-content)

    - [Mimaki](https://support.signmaster.co.uk/technical-support#mimaki)
    - [Graphtec](https://support.signmaster.co.uk/technical-support#graphtec)
    - [Rollover](https://support.signmaster.co.uk/technical-support#rollover)
    - [Roland](https://support.signmaster.co.uk/technical-support#roland)
    - [Technical Support](https://support.signmaster.co.uk/technical-support#technical-support)
    - [OKI](https://support.signmaster.co.uk/technical-support#oki)
- [Finance & Payment Options](https://support.signmaster.co.uk/finance-payment-options#main-content)

    - [Credit Accounts](https://support.signmaster.co.uk/finance-payment-options#credit-accounts)
    - [Statements & Invoices](https://support.signmaster.co.uk/finance-payment-options#statements-invoices)
    - [Accounts General](https://support.signmaster.co.uk/finance-payment-options#accounts-general)
    - [Payments](https://support.signmaster.co.uk/finance-payment-options#payments)
- [Technical Services](https://support.signmaster.co.uk/technical-services#main-content)

    - [Printer Relocation](https://support.signmaster.co.uk/technical-services#printer-relocation)
    - [Service & Repair](https://support.signmaster.co.uk/technical-services#service-repair)
    - [Warranty](https://support.signmaster.co.uk/technical-services#warranty)
    - [Training](https://support.signmaster.co.uk/technical-services#training)
- [General Information](https://support.signmaster.co.uk/general-information#main-content)

    - [Account](https://support.signmaster.co.uk/general-information#account)
    - [Opening Times](https://support.signmaster.co.uk/general-information#opening-times)

[![logo](https://support.signmaster.co.uk/hubfs/signmaster-logo-1.svg "logo")](https://www.signmaster.co.uk/)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2025, Signmaster Systems